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Dexter ServiceLane

A Cloud-based Garage Management
Software for Modern Workshops

Run every job from walk-in to drive-out in one system. Dexter ServiceLane connects quotations, job cards, inspections, parts, billing and customer updates, so your workshop moves faster and customers always know where their vehicle stands.

Dexter ServiceLane dashboard
The Problem

No more scattered job sheets

Job sheets on clipboards, quotes agreed over the phone and parts tracked from memory make every full day harder than it needs to be.

Work Without Approval

Jobs start before the customer agrees, and invoices turn into arguments.

Vehicles in Limbo

Nobody can say which car is waiting for parts, under inspection or ready to go.

Parts That Vanish

Stock used on jobs goes unrecorded, so counts and margins quietly drift.

Dexter ServiceLane

Your entire service lane managed in one place

Dexter ServiceLane connects the workshop floor, front office, parts store, finance and your customers. Every vehicle follows a controlled path, so work starts only after approval and billing happens only after quality checks.

3 steps to a perfect repair workflow

  • Quote: price labour and parts, then get the customer's approval.
  • Repair: open a job card and assign the right technician.
  • Release: complete checks, invoice and issue the gate pass.

"No approval, no work. No checks, no invoice."

Your entire service lane managed in one place

Smart quotations built on customer approval

Trust starts before the first spanner turns.

Build quotations with labour and parts pricing, then send a public confirmation link the customer can approve, reject or negotiate. Advance payments and complaints are recorded at intake, and workshop work begins only once the quote is approved.

Smart quotations built on customer approval

Verify every repair with digital inspection templates

Photos speak louder than promises.

Run vehicle inspections from reusable templates and categories, add photos and notes, and share clear reports. Before invoicing, the service checklist covers quality control, washing and a final ready-for-invoice check. Wash bay jobs are tracked from start to finish, with charges and notifications included.

Verify every repair with digital inspection templates

Billing, payments and gate passes, done right

Invoices, payments, taxes, income, expenses and payment methods live in one finance view, and customers can pay online. Once a vehicle is paid for, a printable gate pass authorises its exit, so every exit is accounted for.

Billing, payments and gate passes, done right

Manage all your branches from one system

Manage multiple branches with role-based permissions and branch-scoped access for admins, branch admins, technicians, support staff and accountants. Reports cover sales, services, products, parts usage and employee performance. With support for 90+ languages and a companion mobile app, ServiceLane fits teams wherever they work.

Manage all your branches from one system
More Capabilities

Built for garages, service centres and parts workshops

Independent garages, multi-branch service centres, auto workshops and businesses that combine repairs with parts sales can all run their operations through one dependable system, from a single bay to a regional network.

Real time visibility for every job card

Each approved job becomes a job card holding the work, parts, observations, photos and comments. Technicians see their assignments in My Tasks, add remarks and images as they go, and every action is captured in the activity log, so supervisors know exactly where each vehicle stands.

Parts, stock and counter sales under control

Manage products, suppliers, purchases and stock levels, with every part used on a job recorded against it. Sell parts over the counter with their own billing and invoices, and keep vehicle sale records alongside your service business.

Manage customer deliveries and vehicle registrations with ease

Schedule vehicle pickups and deliveries, assign staff and follow each trip's status. Registration tax, number plates, road tax and other vehicle compliance records stay attached to the vehicle, ready whenever they are needed.

A customer portal that builds loyalty

Drivers log in to see their vehicles, jobs, quotations, invoices, payments and full service history. They can book online, approve quotes and receive invoices by email, SMS or WhatsApp. Service reminders and free-service coupons bring them back, while OTP sign-in keeps accounts secure.

FAQ

Frequently Asked Questions

A job card is the working record of a repair. It lists the vehicle, reported issues, approved work, parts used, technician notes and status, and it follows the vehicle from intake to completion.

Most workshops either charge flat-rate times per task or bill actual hours worked. Set your hourly rate from your true costs, including wages, rent and equipment, then check it against local market rates.

Diagnose carefully, confirm the repair with a final quality check or road test, document what was done and keep technicians trained on newer vehicles. Tracking comebacks by job type shows where problems repeat.

Garage management software focuses on service and repair work. A dealer management system is built for dealerships and adds new and used vehicle sales, finance and manufacturer processes.

Keep fast-moving parts such as filters, brake pads and fluids in stock, and order slower items per job. Base levels on usage history and supplier lead times, and review them regularly.

Pricing

Transparent pricing. Built to scale.

From startups to enterprises — pick the plan that fits today and grow into the next.

Monthly Annual Save 17%
Starter
$41/mo

5 users


  • 5 users
  • Dashboard
  • Vehicle management
  • Customer management
  • Inventory management
  • Basic reports
Start with Starter
Enterprise
$190/mo

Unlimited users


  • Unlimited users
  • Driver assignment
  • Multi-branch & branch reports
  • API access
  • Activity logs
  • Priority support
Choose Enterprise

Feature comparison

Everything included across all ServiceLane plans.

Feature Starter Growth Enterprise
Core
Dashboard✓✓
Vehicle Management✓✓
Customer Management✓✓
Inventory Management✓✓
Supplier Management—✓
Billing
Invoice & Billing—✓
Quick Billing—✓
Insights
Reports & AnalyticsBasicAdvanced
Sharing
WhatsApp Sharing—✓
Email Sharing✓✓
Logistics
Pickup Scheduling—✓
Delivery Scheduling—✓
Driver Assignment—✓
Platform
Multi-Branch—✓
Branch Reports—✓
Activity Logs—✓
API Access—✓
Priority Support—✓

Simplify your workshop management with dexter servicelane

Quotes, repairs, parts, payments and customer updates, all connected in one workshop system.

Start with Dexter ServiceLane on its own or connect it with other Dexter Plus modules. Our team can help set up your branches, services, parts and user roles so your workshop is ready from day one.

UAE CompliantWPSVAT